Privacy policy

Last Updated: January 31, 2026

WAREHOUSE&Co operates this store and website (including all related information, content, features, tools, products, and services) and provides you with a curated shopping experience (the “Service”). WAREHOUSE&Co is powered by Shopify, which enables us to offer our Services. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, make purchases or complete other transactions on the Services, or otherwise communicate with us. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall govern the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing the Service, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

Personal Information We Collect or Process

When we use the term “Personal Information,” it refers to information that identifies or can reasonably be associated with you or another individual. Personal Information does not include information collected anonymously or information that has been anonymized to the extent that it cannot be used to identify an individual. Depending on how you use the Service, your location, and to the extent permitted or required by applicable law, we may collect or process Personal Information (including inferences derived from such Personal Information) in the following categories:

Contact Information: Includes your name, address, billing address, shipping address, phone number, and email address.
Financial Information: Includes credit card, debit card, financial account numbers, payment information, financial account details, transaction details, payment methods, payment confirmations, and other payment-related details.
Account Information: Includes your username, password, security questions, and various settings and preferences.
Transaction Information: Includes products you viewed, added to your cart, added to your wishlist, purchased, returned, exchanged, or canceled, as well as your past transaction history.
Communications with Us Includes information contained in communications with us, such as when contacting customer support.
Device Information Includes information about your device, browser, network connection, IP address, and other unique identifiers.
Usage Information Includes information about your interactions with the Service (such as how and when you access the Service, how you navigate it, etc.).
Sources of Personal Information

We may collect personal information from the following sources:

Directly from you: This includes when you create an account, visit or use the service, contact us, or otherwise provide your personal information.
Automatically through the service: This includes information collected from your device when you use our products or services or visit our websites, as well as through cookies and similar technologies.
From Our Service Providers
This includes when we engage third parties to perform specific technical tasks or collect or process your personal information on our behalf.
From Our Partners and Other Third Parties
How We Use Your Personal Information

Depending on how we interact with you and the services you use, we may use your personal information for the following purposes:

Providing, Customizing, and Improving Our Services
We use personal information to provide you with our services. This includes fulfilling our agreements with you, processing payments, fulfilling orders, remembering your preferences and products you're interested in, sending account-related notifications, processing purchases, returns, exchanges, and other transactions, creating, maintaining, and managing your account, arranging delivery, facilitating returns and exchanges, enabling you to post reviews, and providing a personalized shopping experience, such as recommending products related to your purchase history. This may include using your personal information to better customize and improve our services.
Marketing and Advertising We use your personal information for marketing and promotional purposes. This includes sending you marketing, advertising, and promotional communications via email, text message, or postal mail, and displaying online advertisements within our services or on other websites based on products or services you previously purchased or added to your cart, as well as other service usage history.
Security and Fraud Prevention We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect, investigate, and respond to potential fraud, unauthorized, illegal, dangerous, or malicious activities, protect public safety, and ensure the security of the Service. When you register an account using the Service, you are responsible for keeping your account credentials secure. We strongly recommend not sharing your username, password, or other access information with others.
Communication with You We use personal information to provide customer support, respond to you promptly, deliver effective services, and maintain our business relationship with you.
Legal Reasons We use your personal information to comply with applicable laws and respond to valid legal processes, including requests from law enforcement and government agencies. We also use it to participate in and investigate civil discovery proceedings, potential or actual litigation, and other legal disputes, as well as to investigate and enforce potential violations of our Terms of Service and policies.

Methods of Personal Information Disclosure

In certain situations, we may disclose your personal information to third parties for legitimate purposes in accordance with this Privacy Policy. Such situations may include the following:

Shopify, vendors, and other third parties providing services on our behalf (e.g., IT management, payment processing, data analysis, customer support, cloud storage, fulfillment, and shipping).
Sharing with business and marketing partners who provide marketing services and deliver advertisements to you. For example, we use Shopify to support personalized advertising in conjunction with third-party services based on your online activities across various merchants and websites. Our business and marketing partners use your information in accordance with their respective privacy policies. Depending on your location, you may have the right to instruct us not to share your information for targeted advertising or marketing based on your online activities across different sellers and websites. You can exercise your right to opt out of these uses. Click here
We will disclose information if you instruct, request, or consent to its disclosure to a third party (e.g., when shipping a product or using social media widgets or login integrations).
We may share information within our affiliates or other corporate group companies.
We may disclose personal information in connection with business transactions such as mergers or bankruptcies, to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce applicable terms of service or policies, and to protect or defend our services, our rights, and the rights of users or others.
Relationship with Shopify

The Service is hosted by Shopify, which collects and processes personal information about your access and use of the Service to provide and improve the Service for you. Information you submit to the Service is transmitted to and shared with Shopify and third parties who may be located in countries other than your country of residence, to provide and improve the Service for you. Furthermore, to protect, expand, and improve our business, we use certain Shopify enhanced features that incorporate data and information obtained when you interact with our store, other sellers, and Shopify. To provide these enhanced features, Shopify may use personal information collected about your interactions with our store, other merchants, and Shopify. In such cases, Shopify is responsible for the processing of your personal information and will respond to requests to exercise your rights regarding the use of your personal information for these purposes. To learn more about how Shopify uses your personal information and the rights you may have, please see the Shopify Consumer Privacy Policy. Depending on your location, you may be able to exercise specific rights regarding your personal information here. Shopify Privacy Portal Link.

External Service Websites and Links

The Service may contain links to websites or other online platforms operated by external services. If you follow a link to a site not affiliated with or controlled by us, please review that site's privacy and security policies, as well as its other terms of use. We do not guarantee and assume no responsibility for the privacy or security of such sites, nor for the accuracy, completeness, or reliability of any information found on these sites. Information you provide in public or semi-public areas of external services, such as social networking platforms, may be viewed by other users of the Service and users of the external service platform, without restriction by us or the external service. The inclusion of such links does not imply any endorsement or recommendation of the content, owners, or operators of those platforms, unless explicitly stated on the Service.

Children's Data

This Service is not directed at children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction. If your child has provided us with personal information and you are their parent or guardian, you may contact us via the contact information below to request deletion of the information. As of the effective date of this Privacy Policy, we have no actual knowledge that we are ‘sharing’ or ‘selling’ (as defined by applicable law) the personal information of individuals under the age of 16.

Security and Retention of Your Information

Please understand that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” Additionally, information you send to us may not be secure during transmission. We recommend avoiding the use of insecure communication methods when sharing confidential or sensitive information with us.

The retention period for your personal information varies based on factors such as account maintenance, service provision, compliance with legal obligations, dispute resolution, and enforcement of other applicable agreements or policies.

Your Rights and Choices

Depending on your location, you may have some or all of the rights described below regarding your personal information. However, these rights are not absolute and may only apply in specific circumstances. We may also decline your request if permitted by law.

Right of Access / Right to Know: You may have the right to request access to your personal information held by us.
Right to Erasure: You may have the right to request the deletion of your personal information held by us.
Right to Rectification: You may have the right to request the correction of your personal information held by us.
Right to Data Portability: You may have the right to receive a copy of your personal information held by us or, under certain circumstances and exceptions, request that it be transferred to an external service.
Right to Opt Out of Sale or Sharing of Personal Information for Targeted Advertising: Depending on your location, you may have the right to opt out of the ‘sale’ or ‘sharing’ of your personal information for the purposes of ‘targeted advertising’, or the processing of your personal information, as defined by applicable privacy laws. You can exercise your right to opt out of these uses here. Please note that if you visit our website with Global Privacy Control opt-out settings enabled, your request may be automatically treated as an opt-out request for your device and browser, depending on your location. If we can associate the signal sent with a specific Shopify account, we will also apply the opt-out request to that account. For more information about Global Privacy Control, please visit: We do not recognize any other “Do Not Track” signals that may be sent from your web browser or device other than https://globalprivacycontrol.org/GlobalPrivacy Control.
Managing Communication Preferences We may send you promotional emails. You can opt out of receiving these at any time by using the unsubscribe option provided in the email. Even if you unsubscribe, we may still send you non-promotional emails, such as important notices about your account or orders.

If you reside in the United Kingdom or the European Economic Area (EEA), you may have the following additional rights, subject to local legal exceptions or limitations:

Object to Processing and Restrict Processing You may have the right to request that we stop or restrict processing your personal information for specific purposes.
Withdrawal of Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent. Withdrawing consent does not affect the lawfulness of processing based on consent before its withdrawal.

You can exercise these rights as indicated on the Service or by contacting us using the contact information below. For more information about how Shopify uses your personal information and your rights regarding data processed by Shopify, including your rights, please visit: https://privacy.shopify.com/en

We will not treat you unfavorably for exercising these rights. Where permitted or required by applicable law, we may need to verify your identity before processing your request. Subject to applicable law, you may appoint an agent to exercise your rights on your behalf. Before accepting such a request from an agent, we may require the agent to provide documentation proving authorization from you, and we may also require you to verify your identity directly with us. We will respond to your request within the timeframe prescribed by applicable law.

Complaints

If you are dissatisfied with our handling of your personal information, please contact us at the address below. Depending on your location, you may have the right to object to our decision through the contact information below or to lodge a complaint with your local data protection authority. For the European Economic Area (EEA), a list of the responsible data protection supervisory authorities can be found here.

International Transfer

Please be aware that your personal information may be transferred, stored, and processed outside your country of residence.

When transferring your personal information outside the European Economic Area (EEA) or the United Kingdom, we will rely on approved transfer mechanisms such as the European Commission's Standard Contractual Clauses or, where applicable, equivalent contracts issued by the UK competent authority, unless the country to which the data is transferred is deemed to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time due to changes in our practices or for other operational, legal, or regulatory reasons. The revised Privacy Policy will be posted on this website, the ‘Last Updated’ date will be updated, and notice will be provided as required by applicable law.

Contact Information

If you have any questions about our privacy practices or this Privacy Policy, or wish to exercise your rights, please contact us by email at warehousewebstore@gmail.com. For the purposes of applicable data protection laws, we are the data controller of your personal information.